Case Study: Smart Cities


The LA Metro operates the vast public transportation system in the LA County with 87 parking facilities in 54 stations. Attracting Los Angeles drivers is critical to decreasing driving congestion and air pollution, however, with Metro patrons circling lots, sleeping in their cars and driving rather than taking the Metro because of the majority of spots being taken by non-Metro Patrons – Metro needed a solution that would be cost-effective and scalable that would ensure parking was used exclusively by Metro patrons.


Enable Metro to make more parking available without adding more physical spots by ensuring parking would be available to Metro patrons only and implementing the exact same system across all 87 parking facilities.


Case Study Request - Smart Cities La Metro

Enter your email below to receive the full version of this Case Study straight to your inbox.


  • Cost-avoidance of $310M because new spaces didn’t have to be constructed.
  •  When the project is completed the $3/day parking fee will generate $10.2 million in revenue per year, net of all costs (based on 85% occupancy of 26,000 spots for 260 days/year – the number of average commuter workdays per year). [Mission objective met: fiscal responsibility – managing every taxpayer and customer-generated dollar as if it were coming from its own pocket].
  • By leveraging an advanced technical solution, Metro avoided the ongoing costs of parking lot attendants and high-maintenance items like cameras and mechanical gates, saving millions.
  • Implementation of a technically advanced innovative system allows all 87 lots to be implemented with the exact same parking technology solution. [Mission objective met: innovation and technology – identifying best practices for continuous improvement.]
  • Parking facility efficiency is maximized, improving the customer experience by enabling all patrons who want to park in a Metro parking facility to do so.
  • Metro ridership at managed lots is up, increasing revenue.
  • Cutting driving time in half at lots has decreased CO2 emissions. Once all 26,000 parking spaces are under management, the CO2 savings will approach 900 tons/annually. [Mission objective met: sustainability – reducing greenhouse gas emissions]
  • Metro image is improved as easily accessible parking makes it safe, simple and easy to use the transit system rather than drive.
  • Years of political wrangling avoided (Metro Board saw wisdom of a system that was cost-effective to install, didn’t require new construction, could be implemented quickly and would generate revenue indefinitely).